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  • Where all do you deliver?
    We not only deliver all over India but Internationally as well!
  • What are the shipping charges?
    If you’re in India, we take care of the shipping charges so you don’t have to! However, international shipping charges may vary depending upon your location and the weight of your full order. In such circumstances, the client will also be responsible for bearing the added custom duty and tariffs, if any. In case your order isn’t delivered due to unpaid custom charges, the label does not bear any responsibility and no refunds will be made.
  • How long will it take for my order to reach me?
    We try our absolute best to get the outfits delivered to your doorstep as soon as possible. Each design we create under the label is given a lot of time and attention to detail in order to develop a product that remains timeless in your closet. Ideally, your order will reach you in 10-15 working days. In case of Made-To-Order, it is likely to take about 30 days.
  • Can I cancel my order after placing it?
    Orders once placed cannot be cancelled. As per our company policy, we do not allow any returns/refunds/exchanges after the order has been placed.
  • Will I be able to track my order?
    Yes, once your outfit says goodbye to us, an email will be sent directly to you containing the tracking details with the help of our courier partners.
  • What if I can’t find my size on the size chart?
    Don’t worry, we got you! Write to us at aroosainternational@gmail.com or call us any time from Monday-Friday between 9 am-7 pm IST on+91 9212000600. We make clothes for your heart, unique to you.
  • Can a product be made on a colour of my choice or a different design?
    Yes! Email us at aroosainternational@gmail.com or give us a call on +91 9212000600 to discuss how we can make this product completely exclusive for you!
  • Can I book a consultation with the designer?
    Absolutely! We offer exclusive one-on-one appointments with the designer. An open and safe space where we help you execute your dream outfits! Book your online appointment here.
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