Frequently Asked Questions

We not only deliver all over India but Internationally as well!

If you’re in India, we take care of the shipping charges so you don’t have to! However, international shipping charges may vary depending upon your location and the weight of your full order. In such circumstances, the client will also be responsible for bearing the added custom duty and tariffs, if any. In case your order isn’t delivered due to unpaid custom charges, the label does not bear any responsibility and no refunds will be made.

We try our absolute best to get the outfits delivered to your doorstep as soon as possible. Each design we create under the label is given a lot of time and attention to detail in order to develop a product that remains timeless in your closet. Ideally, your order will reach you in 10-15 working days. In case of Made-To-Order, it is likely to take about 30 days.

Orders once placed cannot be cancelled. As per our company policy, we do not allow any returns/refunds/exchanges after the order has been placed.

Yes, once your outfit says goodbye to us, an email will be sent directly to you containing the tracking details with the help of our courier partners.

Don’t worry, we got you! Write to us at aroosainternational@gmail.com (mailto:aroosainternational@gmail.com)or call us any time from Monday-Friday between 9 am-7 pm IST on+91 9212000600.(tel:+91 9212000600) We make clothes for your heart, unique to you.

Yes! Email us at aroosainternational@gmail.com (mailto:aroosainternational@gmail.com)or give us a call on +91 9212000600 (tel:+91 9212000600)to discuss how we can make this product completely exclusive for you!

Absolutely! We offer exclusive one-on-one appointments with the designer. An open and safe space where we help you execute your dream outfits! Book your online appointment here.(javascript:void(0))